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Imprint & Privacy Policy

Information according to § 5 of the TMG:

Waldhotel Schmöckwitz GmbH 

Schmöckwitzer Damm 1G, 12527 Berlin-Schmöckwitz

Germany

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Telefon:          _cc781905-5cde -3194-bb3b-136bad5cf58d_ +49 (0) 30 675 040

E-Mail:          _cc781905 -5cde-3194-bb3b-136bad5cf58d_   info@waldhotelamsee.de

Managing Director: Fabian Linn

Responsible according to § 55 Abs. 2 RStV

 

The European Commission provides a platform for online dispute resolution (OS), which you can find herehttps://ec.europa.eu/consumers/odr/.

We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

 

Disclaimer:

We assume no liability for external links on our site or social media appearances. All media and texts on this website are subject to the copyright of Waldhotel Schmöckwitz GmbH. 

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Below is an overview of the data we may collect:

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  • Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our Services ("Non-Personally Identifiable Information"). Non-personal data do not allow any conclusions as to who collected them. Non-Personally Identifiable Information that we collect consists primarily of technical and aggregate usage information.

  • Individually identifiable information, meaning anything from which you can be identified or could be identified with reasonable effort (“Personal Information”). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal information with non-personal information, we treat it as personal information for as long as it is combined.

Below are the main methods we use to collect data:

  • We collect data when you use our services. Therefore, when you visit our digital assets and use the Services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an e-mail with a comment or feedback).

  • We may collect information from third party sources as described below.

  • We collect information that you provide to us when you log into our Services through a third party such as Facebook or Google.

We may use data for the following purposes:

  • to provide and operate our Services;

  • to develop, customize and improve our Services;

  • to respond to your feedback, requests and requests and to offer assistance;

  • to analyze request and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;

  • to provide you with updates, news, promotional materials and other information related to our Services. In the case of promotional e-mails, you can decide for yourself whether you wish to continue to receive them. If not, just click the unsubscribe link in those emails.

We may share your data with our service providers in order to operate our services (e.g. storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or address unlawful activity or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliated companies (by way of a merger, acquisition or purchase of (substantially) all assets, etc.); (v) to collect, hold and/or manage your data using authorized third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work collaboratively with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we can transfer or pass on non-personal data to third parties or use them in any other way at our own discretion.

Non-Personally Identifiable Information

Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process all non-personal data that we collect in different jurisdictions.

Please note that we retain the information we collect for as long as is necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We can correct, supplement or delete incorrect or incomplete data at any time at our own discretion.

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall, and it offers secure HTTPS access to most areas of its services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute privacy or security of any information you upload, post or otherwise disclose to us or others.

For this reason, we would like to ask you to set strong passwords and, if possible, not to transmit to us or others confidential information, the disclosure of which you believe could cause serious or lasting harm to you. In addition, since email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.

Children can use our services. However, if you want access to certain features, you may be required to provide certain information. Collection of some information (including information collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose any information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity to the child providing more contact information than is reasonably necessary to participate in that activity. We only use the information we collect in connection with the services that the child has requested.

We may also use a parent's contact information to communicate about the child's activities on the Services. Parents can see information we have collected from their child, prohibit us from collecting any more information about their child, and request that all information we have collected be deleted from our records.

Please contact us to view, update or delete your child's information. To protect your child, we may ask you to provide proof of your identity. We can deny you access to the data if we believe your identity is in question. Please note that certain data cannot be deleted due to other legal obligations.

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

 

Name:           _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- 136bad5cf58d_       Waldhotel Schmöckwitz GmbH

Anschrift:           _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- 136bad5cf58d_  Schmöckwitzer Damm 1G, 12527 Berlin-Schmöckwitz

E-Mail-Adresse:         _cc781905-5cde-3194-bb3b- 136bad5cf58d_    info@waldhotelamsee.de

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